Refund and Return Policy for Breitlingedge

At Breitlingedge (located at 888 Powder Way, Bear, Florida), we want you to be completely satisfied with your purchase. If for any reason you are not, please review our Refund and Return Policy outlined below.

1. Return Eligibility

To be eligible for a return, your item must meet the following criteria:

  • The item must be unused and in its original condition, including all packaging, tags, and accessories.
  • You must initiate the return within 30 days of receiving your order.
  • Proof of purchase, such as a receipt or order confirmation, is required for all returns.

2. How to Initiate a Return

To start the return process, please follow these steps:

  1. Contact our customer service team at info@breitlingedge.com or call us at (302) 832-2749 to request a return authorization.
  2. Provide your order number and the reason for the return.
  3. Once your return is authorized, we will provide you with instructions on how to send your item back.

3. Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defective item or an error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for items over $100, as we cannot guarantee that we will receive your returned item.

4. Refund Process

Once we receive your returned item and verify its condition, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable.

5. Exchanges

If you wish to exchange an item for a different size or model, please initiate the return process as outlined above. Once your return is processed, you can place a new order for the desired item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will assist you in resolving the issue, including providing a return shipping label for the return of the defective item.

7. Changes to This Policy

We reserve the right to update or modify this Refund and Return Policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns regarding our Refund and Return Policy, please reach out to us:

Thank you for choosing Breitlingedge!